Topic

#guest-communication

2 guides on guest communication.

10 WhatsApp Templates Every Vacation Rental Host Should Save

Ten copy-paste WhatsApp messages — for enquiries, deposits, late check-ins, reviews, and cancellations — that hosts can save once and reuse forever.

16 Apr 2026·9 min read

Guest Communication

How to Handle a Last-Minute Cancellation Without Losing the Booking

A four-line WhatsApp template that turns 'sorry, plans changed' into a rebook 60% of the time — plus the rebook flow, refund maths, and what to never say.

26 Mar 2026·8 min read